C
CloudScale Technologies
Featured Role
Remote Technical Support Associate
Experience
1-3 Years
Employment
full time
Valid Through
Jan 04, 2027
Views
9 candidates
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Assist enterprise clients with software setups, troubleshooting API requests, and resolving connectivity inquiries. 100% remote work with company-provided hardware.
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Set AdSense Client ID & Slot ID in /admin/settings to replace with live ads.What You'll Do (Key Responsibilities)
• Answer customer tickets and live chats
• Debug REST API payloads and client integration queries
• Escalate complex bugs to core engineering
• Debug REST API payloads and client integration queries
• Escalate complex bugs to core engineering
What You'll Need (Qualifications & Requirements)
• Excellent written and verbal English communication
• Basic understanding of web technologies (HTTP, JSON, APIs)
• Home fiber broadband connection
• Basic understanding of web technologies (HTTP, JSON, APIs)
• Home fiber broadband connection
Key Skills Needed
Customer Support
API Troubleshooting
Zendesk
Technical Writing
Benefits & Perks
• 100% Work from anywhere
• Laptop and home office reimbursement
• Wellness allowance
• Laptop and home office reimbursement
• Wellness allowance
Direct Application
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Questions about this job
Q: What is the compensation for Remote Technical Support Associate in Hyderabad?
The estimated compensation for this opening in Hyderabad is ₹30,000 - ₹45,000 / month.
Q: Can candidates from Hyderabad apply directly?
Yes, this position is actively hiring applicants residing in or relocating to Hyderabad, Telangana.
About the Recruiter
C
CloudScale Technologies
Remote (Anywhere)
Modern digital engineering firm building cloud & API platforms.
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Open Across All Cities
This position accepts applications nationwide across major hubs:
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